Praveen Capital Private Limited does not provide refund& cancellation as we are a Non-banking Finance Company, thus we require payment Gateway to receive EMI from our customers. This Refund Policy document is an electronic record in terms of the Information Technology Act, 2000 and rules there under in force, and the provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000 from time to time. This electronic record is generated by a computer system and does not require any physical or digital signatures.
– Multiple times debiting of Customer’s Card/Bank Account due to technical error OR Customer’s account being debited with excess amount in a single transaction due to technical error. In such cases, excess amount excluding Payment Gateway charges would be refunded to the Customer.
– Due to technical error, payment being charged on the Customer’s Card/Bank Account but the transaction is unsuccessful.
– Cancellation of payment mandate will be considered only if the request is made within 72 hours of payment due date. However, the cancellation request will not be entertained if the payment has been communicated to the Bank/Society and they have initiated the process of effecting payment.